Frequently Asked Questions

We have all new Renault Traffics, and for the luxury transfer a Mercedes V Class and a BMW X1

Total of 8 passengers in the minibuses.   If you are more passengers no problem as we just send 2 vehicles.

Yes no problem,  as long as we have availability.  However you have to let us know in advance to ensure that the correct vehicle is booked in and available.

Yes all our minibus’s, which are new every year, are an extra long wheel base and can seat up to 8 passengers with luggage and even ski’s.

Yes, all our transfer’s are door to door – snow & access permitting, . This also includes our shared transfers as well as our private transfers.

Our driver will meet you at the designated point in Arrivals and will have a board with your name on it.

Your driver will be at the meeting point approximately 30 minutes after you land unless otherwise organised or if a shared transfer is booked.

From Geneva airport to resort (Courchevel/Meribel valleys) without any traffic or weather delays takes approx. 2.5hrs

No problem, each minibus is equipped with Blue Tooth and USB portes.

No need all our vehicles carry a supply of bottled water which is free of charge.

No as we supply baby/child seat/booster seats free of charge – however they must be booked in advance as we do not carry them in the minibus.

Should not be a problem if it is a small foldable type, however it depends on the number of passengers, luggage and skis that you are bringing.   Please ask us in advance and we will advise.

All our vehicles have new snow tyres fitted every year as well as carry snow chains if the conditions are neccessary to use them.

Our online booking system allows you to pay via credit card with no surcharge.

For busy dates such as the Christmas holidays, Half Term or weekends we recommend paying a deposit asap to secure your booking.   Availability during this time is limited.   A deposit is 50% and the balance will be due 21 days prior to arrival.

Same way that you book a private which is through our online enquiry form or e-mail us to check availability.   In general yes the journey will take longer by approx 30 – 45 minutes as there will be various stops.

A shared transfer can be booked in advance as we have shuttle times. The shuttle requires a minimum of 2 passengers to run or if the one way is booked already by another group. So even if you are 1 passenger you still will be able to book onto it as long as it is running. A last minute is usually advertised anytime from a month to 2 days before and operates when we have an empty leg going to or from the airport.

Yes. But last minute transfers could be from or to any airport if we have empty legs.